Your 1300 Number or 1800 Number Can be Set Up in a Number of Ways

13 numbers, 1300 numbers and 1800 numbers are simply computerised redirection numbers.

They are highly configurable, and can be set up to route (or redirect) to different destination numbers under different conditions such as

at different times of the day or week
in different geographical locations
according to the caller's location

Because these numbers do not require a physical phone line, you can configure them to be answered in any of the following ways:

The most common configuration is to start by ringing your nominated business number, mobile phone, home-office phone or VoIP phone number. If that number is busy or you don't answer within a specified time (say 10 seconds), the number can be configured to automatically redirect to a second number (for example, to an Alltel live answering operator or Voice2Email service).
Calls can be answered at one of Alltel's Virtual Offices in Sydney, Melbourne, Brisbane, Adelaide or Perth. Our live answering receptionists greet callers using your business name, and then take a message (which they forward to you via SMS, email, and customer portal).
Another popular option is to forward calls to our automated touchtone Call Forwarding IVR Menu, which allows callers to quickly select the person or department they want to talk to.
You can also route calls to Alltel's Voice2Email service, where the caller leaves a message, which is then converted to a .WAV file and sent to you as an email attachment.
Calls can also be routed to physical fax machines or to Alltel's Fax2Email service, which converts faxes to a .PDF file and then sends the PDF file to you as an email attachment.

Our Application/Order Form makes it easy for you to configure your 1300 numbers, 1800 numbers, live answering and our other services to suit your requirements.

Calls to 1300 numbers from a local fixed landline caller that you answer on your fixed landline phone include FREE talk time. Free minutes vary depending on plans, with our most popular 1300 number plan providing 30 free minutes.

Order Now in 3 Easy Steps

Download the Application
The application is in pdf format so you'll need Adobe Acrobat Reader to read it - Acrobat Reader is FREE to download and install.

Click Here to choose your 1300 numbers or 1800 numbers.

Complete the Application & FAX it to 1300 255 855

You'll have your own 1300 number or 1800 number in no time!

11 Reasons to Get a 13/1300/1800 Number Now

Keep the same business phone number for the life of your business.
Increase the geographical reach of your businesses at minimal cost.
Add a vital marketing tool to your business.
Show potential customers that you're not just a local business.
Increase your marketing response.
Give your business a professional image.
1300 numbers and 1800 numbers are independent of your physical location.
These numbers are transportable (take them with you if you relocate).
Answer at any fixed or mobile phone in Australia.
You don't need any extra phone lines.
With our low priced plans, having an inbound 1300 number or 1800 number is A LOT cheaper than you think.

Click here for our Terms & Conditions

Things you should know.

Calls are billed pro-rata in 1 second increments. Rates are quoted per minute and exclude GST. There is NO flagfall or call connection Fee. Inbound call rates vary based on caller location and answering point. Notes on FREE Minutes: Applies only to the Alltel Saver and Super Saver 1300 number plans and applies to calls originating from a local fixed landline and terminating at a local fixed landline. Normal plan rates apply after first FREE 30 minutes on the Alltel Saver plan. Advertised rates may change without notice and are for new On-Net customers. Off-Net rates may be slightly higher. A minimum charge of 15c applies on 1300 inbound calls from national, international or mobile origin (does NOT apply to FREE talk time on 1300 numbers and calls to 1300 numbers originating from a local landline). A minimum charge of 15c applies on all inbound calls to 1800 numbers. A $19 setup fee applies to each new inbound number. Unless otherwise stated, there are NO term contracts . We require 1 calendar month notice if you are changing carriers or closing your account. Current rates are only for new customers applying via this website. Services are only available to credit approved customers who pay by Direct Debit. Not applicable for existing customers or competitors. Includes standard level of routing/barring.
Fees apply for initial set up of services and for making changes to services. Additional setup fee may apply to complex routing/barring configurations.